Health Provider Portal - GP Viewer
What's New at My Health Record
Health Provider Portal - GP Viewer
Queensland GPs can now Register to access the Health Provider Portal (GP Viewer).
This will provide them with secure, read-only online access to patient information from Queensland Health’s public hospitals.
Patients have been able to ‘opt out’ of having their public hospital healthcare information accessible to GPs through the HPP since 1 June 2017. Patient awareness of this option has been raised through collateral provided to general practices (Green & White brochures) and public hospitals throughout Queensland. The project has partnered with 13 HEALTH to manage the “opt out” process.
Currently PHNs are distributing information packs provided by Queensland Health, to all practices. These packs contain Brochures (Patient and GP), Posters and general information.
The Better connecting Queensland’s GPs and public hospitals initiative will allow Queensland GPs to view public hospital information including appointment records, radiology and laboratory results, treatment and discharge summaries, and demographic and medication details. Bridging the information gap between public hospitals and GPs aims to provide patients with better coordinated care, meaning they will be less likely to be re-admitted to hospital or undergo duplicate tests.
Once registered, GPs will be able to access the HPP via mobile devices (laptops, tablets etc.) however some devices (phones) may be too small to display the information clearly.
An external Queensland Health page www.health.qld.gov.au/hp-portal
has been established to support Queensland Health patients and Queensland GPs to obtain more information regarding this initiative.
Prior to registering
You, or your practice manager, will need to ensure that details of your Medicare Provider Number and Healthcare Provider Identifier – Individual (HPI-I) are up-to-date and registered with QH’s Secure Transfer Service (STS)
1. It is really important that the STS address book details MATCHES the name on AHPRA registration (otherwise the GP will be unable to access the Viewer)
. This allows QH to communicate with you electronically.
To register, Queensland GPs will require 100 points of personal identification which can include:
- Australian driver’s license*
- Australian passport
- Birth certificate
- Medicare Card
* You must include at least one of these primary documents as part of your 100 points.
Three items of professional identification are also required including:
- current Australian Health Practitioner Regulation Agency (AHPRA) registration number indicating you are a Medical Practitioner
- Medicare Provider Number
- HPI-I which identifies you as a ‘Health Practitioner’.
Education & Training
Discover latest news and updates, and what others are saying, about My Health Record.
Online training for healthcare professionals
Register my Healthcare Provider Organisation
Practice Incentive Program
is self-paced training material that will introduce key principles which will underpin your use of the My Health Record system, and familiarise you with its features and functions.
Following completion on an introductory module, there are specific learning modules available for healthcare providers in a range of healthcare sectors/settings.
The training includes simulations to support learning on how to view and upload information to the My Health Record system via some common clinical information systems, as well as the My Health Record provider portal which is available to view My Health Records of patients for those healthcare providers who do not store clinical information about their patients electronically.
This training is hosted on an external website.
An online training environment
is also available for use by organisations wishing to develop training for clinicians on digital health and in particular the My Health Record system, as built within GP software. This environment is of particular interest to Primary Health Networks (PHNs), but available to any organisation that needs to train users.
The training environment allows digital health trainers to create and demonstrate certain clinical simulations – for example, a scenario involving the uploading of a Shared Health Summary, using simulated clinical data for a fictitious patient, to a simulation of the My Health Record system, using any of the supported software packages.
*Please note, the training is hosted on an external website and will direct you off the My Health Record website
The My Health Record website also has Frequently Asked Questions for Healthcare Providers
which you may find beneficial.
Registering and supporting patients
The My Health Record Provider Portal allows you to search on and view individual digital health records through your web browser. To access the Provider Portal you must first register
and obtain the appropriate credentials.
If you are an existing user of the My Health Record system you can login to the Provider Portal here
If you are using a conformant clinical information system and you have obtained your digital credentials you and your staff can access the My Health Record system through your software. You can find more information on conformant systems.
Applications, forms and guides
Related Links & Information
Videos & Presentations
Assisted Registration is a way for you to help individuals register for a My Health Record. You do this by submitting their details to the My Health Record System Operator (System Operator) using compatible software. When you do this you are also providing assurance that you have checked their identity and obtained their consent to being registered and having their health information uploaded to their My Health Record. If successful, the registration will occur almost immediately and you will be able to upload clinical information to the individual’s record straight away.
A healthcare provider organisation providing Assisted Registration does not do so as an agent of the System Operator.
Any person who is 14 years or older who wants to register themselves and/or their child under 18 years old can register through Assisted Registration. An adult who does not have capacity cannot
be registered through Assisted Registration.
Individuals can register through these other channels:
Download the My Health Record Assisted Registration: A guide for Healthcare Provider Organisations publication here